Non-Attorney Administrative Support Agreement

This Administrative Support Agreement (“Agreement”) governs all services provided by Kent Consulting Group LLC (“Consultant”), a Louisiana limited liability company, to the Client (“Client”).

1. Nature of Services

Consultant provides non-attorney administrative support only. Services may include document organization, typing and formatting client-provided materials, scanning, exhibit labeling, public form and instruction location, prison-process information, family communication support, and reentry packet organization.

Consultant does not provide legal advice, legal opinions, legal strategy, legal analysis, legal representation, court filing services, or legal document drafting.

2. Scope of Work

Consultant will perform only the administrative services listed in the invoice, payment page, intake form, or written communication. Additional administrative work requires separate approval and payment.

Consultant does not decide what claim, motion, petition, statute, deadline, court, agency, argument, or remedy applies to Client’s situation.

3. No Guarantee of Outcome

Consultant cannot guarantee any court decision, agency decision, prison decision, release date, sentence-credit result, clemency decision, government action, or other outcome.

Any decision by a court, prison, agency, probation office, or government authority is outside Consultant’s control.

4. Fees and Payment Terms

All fees are due before work begins. Payments compensate Consultant for administrative time, document organization, typing, formatting, scanning, exhibit labeling, public form and instruction location, administrative packet assembly, and communication services.

Payments do not purchase legal advice, legal representation, legal strategy, legal drafting, or any guaranteed result.

5. Refund Policy

All payments are final once work begins. Work begins when Consultant starts intake review, document organization, communication with Client, typing, formatting, scanning, exhibit labeling, public form and instruction location, or administrative packet assembly.

No refunds are issued for completed or partially completed administrative services.

6. Chargebacks / Payment Disputes

Client agrees to contact Consultant first regarding any billing concern or payment dispute. Consultant may submit this Agreement, invoices, communications, proof of services, and related records to a payment processor, bank, or dispute-resolution provider to respond to a chargeback or payment dispute.

7. Client Responsibilities

Client must provide accurate information, complete documents, and timely responses. Client is responsible for reviewing all materials before using them.

Client is solely responsible for deciding whether to use any document, where to submit it, when to submit it, how to submit it, and whether to consult a licensed attorney.

8. Privacy and No Attorney-Client Privilege

Consultant will treat Client information as private business information and will use it only to perform administrative services, respond to payment disputes, comply with law, or protect Consultant’s lawful interests.

Communications with Consultant are not attorney-client communications and are not protected by attorney-client privilege.

9. Non-Attorney Disclosure

Consultant is not a law firm and is not an attorney. Consultant does not provide legal advice, legal opinions, legal strategy, legal analysis, legal representation, court filing services, or legal document drafting.

Consultant does not represent Client in any court, prison proceeding, administrative proceeding, appeal, habeas proceeding, post-conviction proceeding, clemency matter, compassionate release matter, First Step Act matter, or any other legal matter.

Client must consult a licensed attorney for legal advice, legal strategy, legal drafting, legal deadlines, legal eligibility questions, or representation.

10. Governing Law

This Agreement is governed by the laws of Louisiana.

Payment of any invoice constitutes acceptance of this Agreement, including the no-refund policy and the non-attorney disclosure. All services provided by Kent Consulting Group LLC are non-attorney administrative support services. No legal advice, legal representation, legal strategy, court filing services, or legal document drafting is provided.

Payment of any invoice constitutes full acceptance of the Client Services Agreement, including the no-refund policy. All services provided are digital, customized document-preparation services, and because these services cannot be returned or revoked, all payments are final and non-refundable.